Contact us today to find out how we can help you achieve financial clarity and certainty for your mortgage.

Oakvale Financial Support

Frequently Asked Questions

Buying a home, changing your mortgage or arranging financial protection can raise plenty of questions. We have brought together answers to some of the things our customers commonly want to know, so you can understand your options and what to expect before taking the next step.
TRUSTED FINANCIAL GUIDANCE

About Our Mortgage Services

Navigating the property market can be complex. Explore our frequently asked questions below to understand how Oakvale Financial helps secure the ideal home financing tailored to your lifestyle.

What Mortgage Services Do You Offer?

We provide mortgage advice for first-time buyers, home movers, remortgagers and buy-to-let customers. We can support you from your initial conversation through research, application and completion, with advice tailored to your circumstances. You can learn more on our Mortgage Advice page.

Yes. We help first-time buyers understand affordability, deposits, lender requirements, mortgage options and the application process. Our aim is to explain each stage clearly so you know what is happening and what you need to do next. Visit our First-Time Buyer Mortgages page for more information.

Yes. We help existing homeowners review their borrowing when moving property, including looking at whether an existing mortgage can be ported or whether a different mortgage may be more suitable. We can also help you understand affordability and prepare for the mortgage application process.

Yes. We provide residential remortgage advice for homeowners reviewing their current mortgage, approaching the end of a deal or considering changes to their borrowing. We will look at your circumstances and explain the available options before you decide how to proceed.

Yes. Buy-to-let is included within the mortgage services currently listed by Oakvale Financial. The Financial Conduct Authority does not regulate some forms of buy-to-let mortgage, so the regulatory position can depend on the type of borrowing involved.

Yes. We can review your circumstances where your credit history is a concern and look at lenders whose criteria may be appropriate. A previous credit issue does not automatically mean that every lender will decline an application, although any mortgage will remain subject to the lender’s criteria and affordability assessment.

Yes. We can help self-employed applicants understand the information lenders may require and assess mortgage options based on their circumstances. Depending on the lender and your situation, evidence may include documents such as SA302s, tax year overviews and bank statements.

First-Time Buyer Questions

Stepping onto the property ladder can feel overwhelming. We’ve compiled the most common questions first-time buyers ask to help guide you through the initial stages of your journey.

How much deposit do I typically need to buy my first home?

The deposit you need depends on the lender, property and your individual circumstances. Some mortgages may be available with a 5% deposit, while having a larger deposit can sometimes provide access to a wider range of options. Affordability and your credit profile also play an important part. Our First-Time Buyer Deposit Guide explains this in more detail.

Yes. Your deposit is not the only cost to consider when buying a home. You may also need to budget for legal fees, surveys, moving costs and other property-related expenses, depending on your purchase. It is sensible to understand the wider cost of buying before committing your full savings to a deposit.

Yes. Gifted deposits are accepted by many lenders, although the lender will normally require information confirming where the money has come from and that it is genuinely being provided as a gift. The exact documentation required will depend on the lender.

OAKVALE MORTGAGE GUIDE

Appointments & The Mortgage Process

Demystifying your journey from the initial consultation to receiving your formal mortgage offer. Find reliable answers to streamline your appointment preparation.
What Happens When I First Contact Oakvale Financial?

We begin by understanding what you are trying to achieve and gathering information about your circumstances. The process then moves through fact finding and research before suitable mortgage options are discussed. If you decide to proceed, we can support you through the application and continue assisting you as the mortgage progresses.

The exact documents depend on your circumstances, but evidence of income and expenditure will normally be required. This may include bank statements and payslips for employed applicants, or documents such as SA302s and tax year overviews if you are self-employed. We will tell you what is needed for your particular situation.

Yes. We offer face-to-face mortgage appointments from our Northallerton office, alongside telephone and video appointments for customers who prefer to speak remotely.

Yes. Flexible evening appointments are available to help customers fit mortgage advice around work and other commitments. Appointment availability can vary, so please contact us to arrange a suitable time.

Timescales depend on the lender, the type of mortgage, the property and the complexity of your circumstances. Oakvale Financial’s current first-time buyer guidance states that a mortgage offer may typically take around one to three weeks once the application is being processed, although the full property purchase can take considerably longer and no particular completion timescale can be guaranteed.

TRANSPARENT FEES & EXPERT ADVICE

Fees & Mortgage Advice

Clear, honest, and straightforward. We believe in absolute clarity when it comes to our professional advisory costs and the unparalleled value we bring to your financial journey.

Do You Charge For Mortgage Advice?

Our initial mortgage consultation is entirely free of charge with no obligation. If you decide to proceed with us,there will be a fee for mortgage advice. The precise fee depends on your circumstances and ranges from £99 to £399. The amount will be discussed and agreed with you at the earliest opportunity.

Yes, the initial mortgage consultation as free and without obligation. Any mortgage advice fee that applies to your case will be explained separately before you proceed.

Protection Advice

Securing your home is about more than just finding the right mortgage; it’s about making sure you can keep it, no matter what life throws your way. Explore our vital protection FAQs below.

Do You Provide Protection Advice As Well As Mortgage Advice?

Yes. We can discuss financial protection alongside your mortgage, including life cover, critical illness cover and income protection. The aim is to help you consider how your mortgage, household commitments or income could be affected if your circumstances unexpectedly change. Find out more about our Protection Advice services.

Income protection is designed to provide a regular payment if illness or injury prevents you from working, subject to the terms and conditions of the policy. The money can help with commitments such as household bills, rent or mortgage payments. The amount, waiting period, eligibility and cost depend on the policy and your circumstances.

SECURITY & ACCESSIBILITY

Availability, Location & Trust

Discover how we safeguard your interests, where we consult, and how to maintain seamless contact with our regulated advisory team.
Which Areas Do You Cover?

We’re based at 80–81 High Street in Northallerton and provide advice to customers across Northallerton, Thirsk, Bedale, Ripon, Richmond and the wider North Yorkshire area.

If you’re further afield, we can also provide mortgage advice remotely by telephone or video, allowing us to help customers across the UK.

Yes. Oakvale Financial Ltd, trading as Oakvale Financial, is an Appointed Representative of HL Partnership Limited, which is authorised and regulated by the Financial Conduct Authority. The Financial Conduct Authority does not regulate some forms of buy-to-let mortgage.

Oakvale Financial is run by mortgage adviser Dwight Scaife from the Northallerton office. We provide personal, straightforward support rather than a call-centre approach, with customers able to work directly with a local adviser throughout their mortgage journey. You can read more on our About Us page.

Need further information?

Speak directly with us to get the answers you need.

Can’t Find The Answer You Need?

Every mortgage and protection situation is different. If your question is not covered above, or you would like an answer based on your own circumstances, get in touch with Oakvale Financial. We will explain your options clearly, tell you what information is needed and help you understand the next step without unnecessary jargon.